Facilitation:

Skillful facilitation, including preparation and participant pre-work, builds trust and defuses potential conflicts while lifting results beyond the expected.

To ensure that change actually happens and endures, leaders need to get people engaged— not just at the end, but during the design and planning phases. This is especially true for coalitions, because of the need to coordinate and achieve acceptance of change in separate organizations.

Great facilitation challenges participants to move beyond established positions to explore their deeper interests and options. It encourages a search for solutions that are best for all. We believe passionately that the best solutions are developed with stakeholders.

Facilitation at this level takes strong process skills, emotional intelligence and sufficient sector experience to understand context and ask probing questions. It often involves interviews and other pre-work to build trust with participants.

Janus Global has facilitated hundreds of stakeholder sessions.

Frequent facilitation goals include:
• Creating vision and mission statements • Identifying competitive advantages • Creating and sharing future scenarios • Developing strategic business models • Aligning structure, systems, processes and people • Clarifying roles and responsibilities • Creating strategic action plans • Winning commitment to milestones and measurables

Project example: Reinforcing Senior Management Competence

Grace, Kennedy and Company Ltd., a large Jamaican conglomerate, wanted to improve its competitive edge in the marketplace by strengthening the leadership and management skills of its senior management teams. Janus Global led sessions to identify strategic competencies and develop a core competency model. We then designed and delivered executive training and development workshops on leadership, project management, strategy, relationship management and international markets.